If you want to future-proof your business, Contactless Payment needs to be part of your POS system
As counties all around the greater Sacramento region slowly begin to reopen and enter Phases 2 and 3 of Governor Gavin Newsom’s reopening strategy, having a system for contactless payments at restaurants, shops, and stores will no longer be an option.
Contactless payments have evolved over the years. Since the COVID-19 outbreak and Shelter-in-Place orders were initiated, consumers are increasingly using this technology for everyday transactions. Many are leaving their wallets at home and paying exclusively on their phone. From the Sacramento County Plan for Moving Forward,
“Limit contact as much as possible while providing services such as provide curbside pick-up, and stagger appointments.”
Contactless payments are essential for getting through Phases 2B and 3 of the reopening plan. You may be wondering what the current state of contactless payments is and whether your business should take contactless payments.
Are my customers using contactless payments?
Even before the outbreak of COVID-19, many consumers were looking for more flexibility and mobility in payments. Accelerated by the outbreak, states and counties are pushing contactless payments as we all try to minimize the interactions between people and common surfaces.
While a couple of years ago generation, geography, and technology-familiarity were major factors in contactless payments, the virus has acted as an equalizer. Today, people of all ages and abilities are seeking low-risk, low-contact options for payment transactions.
Does my business benefit from contactless payments?
By integrating the latest in payment technology into your business, you are future-proofing your success while also meeting the demands of today’s tech-savvy customer. Contactless payments are quicker than traditional forms of payments. This helps you keep lines shorter, process more transactions, and ensure happy customers.
Another benefit to businesses is that contactless payments decrease the ‘pain of paying’ for customers. Given the ease and convenience of using mobile wallets, a study by Mastercard showed consumers may spend up to 30 percent more with contactless payment methods than with traditional credit cards.
So, should my business accept contactless payments?
To make sure you’re in ultimate compliance in the state of California, the short answer is Yes.
If you want to drive traffic, see more satisfied customers, and give yourself the opportunity for greater success, set yourself up as a payment flexible business with contactless payment. We’d recommend you design your restaurant or store to accept multiple types of transactions, including contactless payments.
